Having right success partner matters and gives you advantage
Standard Operations Procedures
Why do organisations need Standard Operation Procedures?
At times it is easy to run any business operations; however business might just not grow with limited people resources. The moment we bring in People for business operation every operation might become complicated and thus might not give you desired results.
Having Standard Operation Procedures helps you set responsibilities each individual, brings in clarity of work and accountability, and finally helps to improve our service quality levels.
Advantage of having Standard Operations Procedures
Work and job clarity
Avoid duplication of work, Saves time
Right size of people requirement
Fixing of job responsibilities and accountability
Improved customer satisfaction and help gain more customers
What we do?
We have expertise and rock solid experience in developing Standard Operation Procedures (SOP) for every business operations.
We study and understand your way of business operations first, document and help you implement SOP’s
Step 1: Understand every business operation area
Step 2: List down each task, study the roles to perform tasks and fix up the responsibility and accountability matrix
Step 3: Designing and Development of SOP; writing down the best method to complete each business task and record, communicate the outcomes, link one business task to next one by creating step wise approach.
Step 4: Implementation and Administration of SOP’s. This step includes training people of implementation of SOP’s, Preparing SOP user manuals, Communication of SOP’s and administration.
Step 5: Audits and enforcements of SOP.
Where can one apply Standard Operation Procedures (SOP’s)?
One can apply Standard Operation Procedures in every business tasks, departments and business verticals. That could be Selling and order taking, Retail operations, Medical-hospitals, Safety and Hazards, Procurement, Dealerships and Business franchisees and many more areas.
PeopleSide Consulting is a leading consulting company; we develop people and business process solutions for global enterprises, organizations, business groups, educations institutes and Individual professionals. Through our solutions we illuminate and overcome complex business challenges, by developing required people skills and process.
103, Sr. No. 232/1+2, Lane No. 1,
Off Airport road, Near IDBI bank,
Sakore Nagar, Viman Nagar,
Pune - 411014